New locations available UK1 & IE2

Published on 2023-02-08 14:42:17 by Josh Jameson.

We now have an extra two data centers added to our server availablity.

UK1 = London, United Kingdom
IE2 = Dublin, Ireland

Welcome aboard, PHP 8.2!

Published on 2023-02-06 14:18:21 by Josh Jameson.

We are pleased to announce that we have updated all PHP images for our hosting service!

New PHP version
PHP 8.2

Updated PHP versions
PHP 7.3
PHP 7.4
PHP 8.0
PHP 8.1

memcached added to PHP 8.0 & PHP 8.1
memcached updated to 3.2.0 for all PHP versions
memcached is not ready for PHP 8.2 yet
ioncube loaders updated for all supported PHP versions
ioncube added to to PHP 8.1
ioncube was never released for PHP 8.0
ioncube is not ready for PHP 8.2 yet
error_log set to /site/conf/logs/error.log for all PHP versions

Wireless Broadband in the Future

Published on 2023-02-01 11:32:05 by Josh Jameson.
Started at 2023-02-01 00:00:00 for 0 hours.

As of 1st March, our wireless broadband will still be available for new and existing customers at higher speeds.
However, it will not be listed on our website as an available service. We are transitioning to fibre broadband.

EU DNS Fixed

Published on 2022-08-01 13:20:45 by Josh Jameson.
Started at 2022-08-01 02:00:00 for 12 hours.

An issue with our global DNS cluster has been identified this morning. Only effects EU IPs. The issue has been resolved and a plan has been put in motion to patch the problem, to prevent future occurances. Monitoring continues for the time being.

VPS Node Outage

Published on 2018-05-31 15:16:24 by Josh Jameson.
Started at 2018-05-31 11:45:00 for 2 hours.

After power was restored our VPS nodes were stuck in a boot loop. The issue was resolved within an hour and all VPS were booted by 2.30pm.

Dublin Power Outage

Published on 2018-05-31 15:16:23 by Josh Jameson.
Started at 2018-05-31 09:00:00 for 2 hours.

Today we have experienced a power outage that lasted for approximately 3 hours. There was a fault with one of our main power strips. We are investigating on why the secondary power strips did not continue to power all servers.

VPS Order System Fixed

Published on 2018-01-23 12:56:15 by Josh Jameson.

Over the past 48 hours our VPS ordering system has had intermittent issues with rejecting the captcha for new orders. This has been fixed. Our apologies for any inconvenience this may have caused.

Payment methods updated

Published on 2017-12-20 16:57:05 by Josh Jameson.

Ethereum (ETH) is now accepted.
We no longer accept Bitcoin, OKPay and Payza.

Dublin upstream maintenance

Published on 2017-11-15 18:58:37 by Josh Jameson.
Started at 2017-11-17 05:30:00 for 1 hours.

Our upstream provider is replacing their router. There is an expected outage of 2 mins while the cables are swapped over. There is no expected downtime other than this however it is a possibility if something goes wrong.

Immediate VPS Node Reboots

Published on 2017-11-02 17:33:58 by Josh Jameson.
Started at 2017-11-02 17:00:00 for 7 hours.

Some of our VPS nodes with long uptimes (approaching 2 years) are showing abnormalities such as loss of networking to VPS and failure to reboot VPS.
We believe this is caused by our live kernel patches being overly complicated as time goes on without a reboot.
To fix this we are rebooting affected nodes immediately. All VPS on such nodes are rebooted and have a downtime of approx 5 mins while the physical servers are rebooted.
Sorry for the inconvenience.

Currently affected nodes;

We are monitoring all servers for these abnormalities during this time and if required, we will reboot the node.

Delayed support responses

Published on 2017-11-02 17:26:51 by Josh Jameson.
Started at 2017-11-02 17:00:00 for 4 hours.

Our offices currently have a power outage. Expect support delays. Normal support SLA does not apply during this time.

Discontinued some VPS ranges

Published on 2017-10-24 20:08:11 by Josh Jameson.

As of today, France (EU West) and Canada (North America) have been discontinued for new sales. The small cost VPS, for less than €15 per month at all locations have also been discontinued. This is to make way for upcoming improvements to our offers.

Broadband Network Maintenance

Published on 2017-10-24 20:05:28 by Josh Jameson.
Started at 2017-10-19 01:00:00 for 3 hours.

We will be upgrading the firmware of all antennas due to a critical security update.

Expected downtime is 10 minutes per antenna.

Please do not power off your antenna during this period as it may break your device.